UNFYD.DIALOG
Crafted to create memorable & personalized customer experiences
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PERFECT BLEND OF AI & HUMANTOUCH
Harness the synergy to deliver unparalleled support experiences. Empower your team with UNFYD’s advanced tech expertise to offer intent-based solutions.
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DELIVER RESOLUTIONS.
NOT JUST ANSWERS.
Drive massive efficiency gains with faster, personalized & consistent resolutions to customers at a global scale. Reduce response time & workload to elevate both customer and agent experiences.
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“SORRY. I DON’T UNDERSTAND.”IS A THING OF THE PAST
Deliver authentic experiences by analysing intent & sentiment to structure conversations in a harmonious manner.
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INVEST IN INTELLIGENT VALUABLE ASSETS
Embrace our BOT’s Language Diversity Capabilities to interact in the language of your customer, ensuring superior customer experience. Seamlessly switch between languages with conversational scripts to foster deeper connections & understanding with customers.
FRONT-LINE DEFENSE BREACHED? AGENTS ARE ON THE WAY
Witness a Smooth transfer from Bot to live agents, equipped with complete context & conversation history to avoid user-frustration. Pick-off exactly where Bot left, to solve end-user problems with expert assistance.
With UNFYD.DIALOG You Get
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Omnichannel
Deployment
Scalable Support to boost Agent morale
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Refinded Bot
Workflows
