UNFYD.CDP
Redefine Customer Experience & Chart the Course to Customer Bliss
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‘UNFYD’ VIEW, INFINITE POSSIBILITIES
Perfect Data Integration by capturing & consolidating data from diverse sources, creating a singular customer perspective. Convert interactions into actionable journey data pipelines & empowering strategic orchestration.
LOW CODE NO CODE
Seamlessly connect touchpoints of every stage of Customer Lifecycle Journey. Capture, store & manage data across channels for a holistic perspective.
DATA DRIVEN DIAGNOSIS FOR MAXIMUM ROI
Perform comprehensive analysis of sentiments & language of customer interactions throughout their journeys without limitations. Unlock journey-based metrics journey success to drive data-backed improvements.
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TAILORED EXPERIENCES AMPLIFIED IMPACT
Personalize experiences that go beyond the moment, reflecting the full spectrum of customer interactions. Unleash contextual engagement with optimal interactions & real-time responses catering to historical discussions & current goals of customers.
LIFECYCLE JOURNEY MAPPING
Empower every step of the journey from a single platform, packed with unique customer IDs assigned. Evaluate journey performance to achieve cross-functional alignment with team collaboration.
SEAMLESS CX TAPESTRY ACROSS CHANNELS
Seamlessly connect touchpoints of every stage of Customer Lifecycle Journey. Capture, store & manage data across channels for a holistic perspective.
With UNFYD.CDP You Get
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Organic, connected experiences
Customer Journey mapping
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Process driven views
