UNFYD.COLLAB
Craft Success Together as a Team with Amplified Collaboration
INTEGRATED SERVICES FOR ELEVATING CX
Nurture customers with Multi-modal assistance-voice, video, chat collaborations, and forge deeper connections and addressing of problems for speedy resolutions.
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A REALM OF MEMORABLE CUSTOMER ENGAGEMENT
Embrace Advanced features aimed at seamless collaboration to ensure customer-centric experiences. Seamlessly navigate video interactions, screen sharing, document collaboration and more. Empower your team and customers to share ideas and make smart decisions.
UNLOCK EFFICIENT WORKFLOWS AND STREAMLINED COLLABORATION WITHIN
Fine tune roles and permissions for enterprise wide efficiency. Designate agent permissions to ensure they take action when needed and required for enhanced information flow.
CENTRALIZED DATA WORKSPACE FOR SEAMLESS TRANSITIONS.
Store all data and interactions for seamless project and campaign continuity. Ensure smooth handovers by maintaining records of files with categorization.
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YOUR BUSINESS IS OUR PRIORITY
Deliver compliant digital experience on mobile and web interfaces. Seamlessly connect any external systems of CRM, task or document management to extend services with a core-rule engine for a collaborative experience across your enterprise.
With UNFYD.COLLAB, You Get
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Configurable
Workflows
Integrated Communication
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Streamlined Project Management
