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Marketing Xperience
UNFYD®LEAD
UNFYD®BUZZ
UNFYD®FSM
UNFYD®MARKET
Customer Xperience
UNFYD®Talk
UNFYD®Link
UNFYD®Scor
UNFYD®Track
Enterprise Xperience
UNFYD®Collab
UNFYD®CRM
UNFYD®Poll
UNFYD®INSIGHT
Cognitive Xperience
UNFYD®BOT
UNFYD®CAI
UNFYD®KM
Solutions
NEW
Marketing Xperience
Customer Xperience
Enterprise Xperience
Cognitive Xperience
Lead Management & operations process enablement, through integrated social/digital collaboration
Platform integrating sentiment tagging and process management seamlessly into enterprise operations
Feet on Street Management platform for enabling field visibility and process optimization
Seamless interaction for prospective leads with Multi Channel collaborative lead-gen platform
Social Interaction platform for ecosystem players to reach service providers comfortably
Workflow and Business Process enhancement by integrated ticketing management tool
Effective workforce management by quality monitoring and scorecard tool to measure interactions performance
Advanced Heuristics based scheduling techniques for Field Service operations and optimization
Multi-channel collaboration for order management and payment cycle across web and mobile
360 Degree customer view for customer management from lead to retention
Omni-channel platform configurable for each process-line separately
Business Operations Enhancement using Analytics, Business Intelligence and visualization
Automation of service engagement operations enabled by flow-based self-service BOT
Conversational AI platform for end-to-end self service operations powered by Knowledge Management suite
Platform enabling repository information access for Omni-channel, BOT and AI driven engagements
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